Case Studies
Discover how businesses across industries leverage Eva AI to transform their customer communication and drive measurable results.
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AxisTerra Design Studio
Design & Construction Documents
Challenge:
Most new prospects call after business hours or during weekends when they have time to think about their projects. In the design industry, fast response times are crucial - if you don't respond quickly, you often lose the client.
Solution:
Eva Speaks was implemented to handle prospect inquiries 24/7, capturing leads when they call and integrating with Zoho CRM for immediate follow-up by the team.
Results:
- 95% of prospect calls answered immediately
- Zero missed leads during evenings and weekends
- Automated lead capture and CRM integration
- Improved prospect experience with 24/7 availability
Reliant Rentals & Property Management
Property Management
Challenge:
Tried multiple solutions for maintenance requests - email, web forms, NFC devices - but tenants, especially those not comfortable with technology, found them difficult to use. Many requests went unsubmitted or were unclear.
Solution:
Eva Speaks answers maintenance calls like a human receptionist, identifies the caller and their apartment, logs requests clearly, and routes them to the right maintenance team. Available in multiple languages.
Results:
- 85% reduction in response time for maintenance requests
- Automatic caller identification and apartment detection
- Clear request logging with proper routing
- 98% tenant satisfaction with request process